Search for OAuth Client in ServiceNow to get the details. In the Outbound Configuration tab, ensure that the Key, Secret, Username, and Password information are available. This information is used in ServiceNow to create the OAuth provider. Retain the Tenant ID, Key, and Secret information. In the Inbound Configuration tab, select authentication type as OAUTH2 and click Save.
Go to Setup > Integrations > Integrations.įrom Available Integrations, select Collaboration > ServiceNow. This section describes the configuration steps for ServiceNow Incident management integration. Either scenario requires that the Service Desk Priority matrix is configured. An OpsRamp incident can be viewed in ServiceNow or a ServiceNow incident can be viewed in OpsRamp. Using incident integration, you can view an OpsRamp incident in ServiceNow and vice versa. ServiceNow incident management integration Go to System Applications > My Company Applications on the ServiceNow Service Management page.
#Password manager pro ticketing integration install
The prior versions (Paris, Orlando, and New York)) are also supported.ĭownload and install OpsRamp integration from the ServiceNow Store.The OpsRamp-ServiceNow integration is certified to support the latest ServiceNow version, Quebec.OpsRamp is available under the certified apps category on the ServiceNow Store. Download the OpsRamp integration from the ServiceNow Storeĭownload the OpsRamp integration from the ServiceNow Store.Valid ServiceNow Store user credentials.The following is required to integrate using the ServiceNow Store: Supported version of ServiceNow (latest): Quebec Prerequisites For earlier versions, use the standard integration method.
NoteFor ServiceNow New York (or later) version, the recommendation is to use the ServiceNow Store method.
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